2017 Patient Survey Comments
“All employees from admin staff to nurses to providers are extremely friendly and genuinely care about the patients. Stephanie Anderson is wonderful and her classes are very helpful – Faveo Birthclass. Paclab staff is wonderful and friendly. Dr. Sorenson was amazing and stuck with me to help me have a vaginal delivery. Her calm expertise was perfect in my situation. Thank you so much!” LB, first pregnancy with OOG.
Friendly and professional service. Morgan Dirlam, CNM delivered – everything went well at hospital – nurses were great.
Everything went well. I felt heard and taken care of.
Love all the providers! Office is almost always on time. Calls to nurse/provider quickly returned.
Excellent care. Loved it here. I had a great experience.
Quick, thorough care. Staff at OOG and Providence are fantastic and very understanding.
Staff and physicians are great. This is my third c-section, all at different hospitals. This was the best by far.
The service I received from all the providers was personalized, caring, and I always felt my questions were answered and needs met. I had an emergency c-section and this was terrifying to go from an easy labor to that within 10 minutes. Morgan was by my side the entire time and kept me calm the entire time. I couldn’t have asked for a better experience considering the circumstances. My ob surgeon was wonderful also.
Friendly and helpful staff, overall low wait times in waiting room. Both birth experiences here were very positive – appreciative of support of VBACS.
I love most of the doctors and midwives here. If I have any more children I will definitely be back. Carie Bussey is amazing. Delivery was my first time meeting Morgan Dirlam with a wonderful delivery experience.
Best care I’ve ever received for pregnancies and delivery, and even during miscarriage I experienced. Dr Bell is the best!
From the bottom of my heart, thank you! Dr Bell, Dr Calvert, Dr Sorenson all gave me the most peaceful delivery I could have hoped for.
Awesome, thorough care! Dr Sorenson was caring professional and on top of everything. I had complete confidence in her care (and Shanna). Dr Bell delivered my baby and I was equally happy and impressed with him. I never felt rushed with either provider, which was important to me.
I had an awesome experience with appointments. My labor and delivery midwife, Morgan, was excellent! I was wanting a natural delivery and she made that possible. I was hoping to have a good experience, but mine was great. Morgan listened to me and guided me through a successful delivery. She was encouraging and supportive the whole way through. I am extremely satisfied.
2016 and Prior
All of the doctors were knowledgeable and respectful of my wishes and always made me feel at ease.
I have been very satisfied. Dr. Maria Ciani did my delivery and I will always come back.
Great staff. I love it here. Dr. Bell did my delivery.
Great doctor and patient services – friendly. Sharon Hinz, CNM was wonderful! Dr Ciani was/is extremely personable. I feel she is knowledgeable and understands her patients. She is an amazing addition to the practice.
The staff is very friendly and professional. Dr. Bell did my delivery and he was amazing.
Dr Bell was so amazing and kind, helped keep me calm during an emergency.
The doctors really care about the patients and do everything to help out, including listening.
Dr Bell was great, personal and kept me informed. Very easy to get ahold of a nurse with concern’s the same day.
Friendly, professional and thorough standard of care consistently regardless of what provider I see. In the nine months I’ve been coming here I can only think of perhaps 1-2 appointments with the same doctor, but I was happy/satisfied with whoever I saw.
Overall, I was happy and always received friendly help, especially when I lost my first pregnancy. Thanks to Dr Calvert. Delivery was difficult and she was very patient. All went well.
Staff was helpful to schedule my multiple appts (toward end of pregnancy) close together to be most efficient with my time.
Friendly, attentive to questions, call in nurse care addressed concerns immediately and with follow through.
Extra special thanks to Lili and Brittany, CMAs.
Dr Sorenson has been great, scheduling staff is friendly and helpful.
You guys took such great care of me and my baby. I am happy I got to meet all the doctors in this office so I was not forced to work with a doctor I did not know.
Caring, personalized service. Great providers.
Great care, my questions were answered. Gestational diabetes was discovered and handled promptly. Labor and delivery staff, Dr Bell and whole experience exceeded my expectations.
Great doctors/nps, friendly staff, never needed to wait too long for appointment.
Thanks for everything. Your staff is amazing.
Kind services – helpful info – attentive to patient needs.
Sharon Hinz is the best. Dr Bell did an amazing job delivering my baby.
The staff was gracious and informative. I always felt welcome here.
Great care, always feel welcome, knowledgeable doctors.
Everyone is so friendly and all the doctors and midwifes are very thorough and approachable.
Personal and friendly, very professional. I wasn’t excited to transfer to an office where I wouldn’t know who delivered, but everything went great and I love the office.
Thanks for everything. Your staff is amazing. Sarah Calvert did a great job with my delivery experience.
I have had a great overall experience. Not every appointment time was ideal, but your clinic is just busy, which I understand. I was happy with my c-section scheduling (for all three children) and feel my delivery experience was perfect.
A wonderful experience overall! Felt very comfortable with entire staff and doctors. I knew I was in capable hands. My delivery was unexpected but everyone was responsive and made me feel assured. Thank you!
I felt as though I was given special treatment by everyone that I interacted with. Thank you so much.
Very friendly staff – doctors really pay attention to care and needs of patients.
Emergency c-section, everything went great, excellent care and follow-up.
Dr Bell is awesome – very attentive & personable. Entire staff is extremely helpful and knowledgeable.
Awesome practice, felt great and respected the whole time. Called several times with questions and always got an immediate answer.
Lovely staff, nurses, doctors & lab techs, on time, professional, trustworthy. Everything exceeded my expectations. I had a terrific experience at labor and delivery. I had a tough pregnancy and everyone was so helpful. Will be happy to go through Oly OBGyn for my next baby! Thank you!
Love your midwife staff; very professional. Carie Bussey and Sharon Hinz (CNMS) are amazing – so compassionate and thorough in their care. Julia (ultrasound) was awesome – very personable, professional and organized.
Thank you for the excellent care provided to us to make sure baby arrived safely and healthy. It was a long process, but in the end I trusted that in your care everything would be alright. I really appreciate the time you took to explain all my options to me. Contrary to popular belief, I was not at all encouraged to have a c-section. It was quite the opposite actually. I feel lucky to have such a great team of doctors looking out for our best interests.
My sister in law came here – 4 babies delivered. I had great service and always received prompt attention. Saw Dr Sorenson and Bell during my hospital stay – they were great!
A nice and friendly center, you make it feel homey.
Amazing care, quality doctors and nurses. The check-in staff are always welcoming.
The doctors were all very thorough and made sure the baby was healthy during my entire pregnancy. I never had to wait more than 5 minutes for my appointments…thank you! Julia was very helpful and answered all our questions at each ultrasound.
Exceptional care, very accessible location and friendly staff.
I very much appreciated the promptness of appointments. I never had to wait very long.
Great service – really show they care about patients.
I have had four babies with this practice. Friendly and just amazing. Overall the care was exceptional. And most of the providers were professional and warm.
I’ve had two pregnancies and birth with Oly obgyn – no complaints…In the past the reception staff was unfriendly but seems to have changed recently J. Ericka always remembers my name – love it 🙂
I feel you are the best in town. Dr Sorenson’s nurse was phenomenal and would make my day. 🙂 I am absolutely satisfied with the medical care. Dr Sorenson and Dr Bell exceeded any expectations.
Front office staff was very courteous and helpful. Winita is amazing.
Everyone is very friendly and approachable, great care! You guys rock 🙂 Very accommodating with specific appointments at Yelm clinic to make things easier for me! I felt I was taken seriously and my concerns/wishes weren’t brushed off. I got the ultrasound pictures I asked for.
Staff is friendly and office is flexible with scheduling. Ultrasound team was kind and informed us of what we were seeing – different baby anatomy.